Service
Allfond working time: 9:00-18:00 , all email will be replied within 24 hour.
Star after Sale Service:
1. Worry about the after-sale service?
1.1. Our service: Our machine has one year warranty, during the first 3 months, if happen non-human-caused broken, we can ship the spare part to you. in the other 9 months, we just charge a little cost for spare parts. .
1.2. You must do: our machine and you can present our Performa invoice, the damage is not caused by man.
2. Damage caused by the international transportation:
2.1. Our service: free on maintenance and changed spare part, parts delivery are free.
2.2. You must do: this is suitable for the delivery by our company (if you arrange the delivery by yourself, it is not including, you should inform us with 3 days after receiving), and you must send the broken parts or machine back to us.
3. The damage is caused by man:
3.1. Our service: in 2 years, we give free maintenance and repairing; only charge the cost of damaged parts.
3.2. You must do: send the broken parts or machine back to us.